I live in North Carolina. Being so far away is difficult and I have felt helpless. When I spoke with you about the possibilities for my sister I was impressed by your genuine kindness, information, immediate response, follow up and concern. You do not even know me, yet I felt like I was talking to a family friend and had the comfort only a family can give. We live in such an angry world currently, and it was refreshing to deal with such a kind person.